Ritchies Supplier Conference 2024
Terms and Conditions
During the registration process you will be asked to read and agree to the terms and conditions below:
Please contact your buyer if you have any questions.
Travel
- Changes to the scheduled flights will incur a fee in cases where Ritchies Stores are required to purchase an additional airline ticket. Please email [email protected] your change request at the time of booking. If additional fees are applicable you will be notified prior to Ritchies Stores confirming the booking.
Cancellations & Refunds
- Registrants wishing to cancel a conference registration must email [email protected] before the cancellation is deemed received for processing. Failure to send a cancellation request in writing will result in the full registration remaining payable.
- If acknowledgement of a cancellation request has not been received within five (5) business days of receipt, delegates should follow-up by contacting Roslin Verhaaf on (03) 97842000.
- Cancellations emailed to [email protected] by midnight on Monday 24th June 2024 will be accepted and a full refund will be provided minus a $100 administration fee.
- Cancellations received between Tuesday 25th June 2024 and midnight on Wednesday 28th July 2024 will have 80% of fees refunded.
- Cancellations received between Thursday 29th June 2024 and midnight on Tuesday 13th July 2024 will have 50% of fees refunded.
- No refunds will be made for cancellations by delegates that are received in writing to [email protected] from Wednesday 14th August 2024.
- Transfer of registration to another person is acceptable and the full name and address details of the new delegate must be advised in writing to [email protected] forty five (45) business days prior to the commencement of the conference. No transfers will be accepted less than forty five (45) business days prior to the commencement of the conference. Any name changes (including transfer of registration) to tickets will incur a fee of $700 due to airline re-booking fees that are incurred for each name change.
- Online registrations received by the conference team are considered to be confirmed by the delegate. No tentative bookings will be accepted.
- No refunds will be made for non-attendance at the conference and any unpaid registration fees will still be payable.
- In the case of a medical emergency resulting in the inability to attend the conference, a delegate must provide a medical certificate or appropriate documentation before any refund will be considered by emailing [email protected]. Where the conference organisers are advised of a medical situation after the conference, and a refund is deemed appropriate Roslin Verhaaf will be in contact to make arrangements.
Program changes
- Ritchies Stores reserves the right to make changes to the program, including presenters and sessions where necessary.
Photography
By attending this event, attendees consent to their image being taken and used at the discretion of Ritchies Stores.
General
The views expressed by any event attendee, guest speaker, are not necessarily those of Ritchies Stores. All attendees & guest speakers, are solely responsible for the content of all individual or corporation presentations, marketing collateral, and/or advertising.
Liability
Ritchies Stores shall not be held liable for personal accidents or losses or damage to private property of registered delegates, guest speakers, and others in attendance at the 2024 Ritchies Supplier Conference.