Spend $30 or more in-store and scan the QR code at the register to play or play below!
Spend $30 or more at Ritchies and scan the in-store or receipt QR code with your smartphone to spin and win or play below! Everyone gets one free spin per day. If you're a Ritchies Loyalty Member and your first spin doesn't win, you'll get a second chance. Prizes include Ritchies vouchers and a range of exciting gift cards — but make sure to redeem before they expire.
Ready to play? You can enter the game here
Access to your prize wallet here
Frequently Asked Questions
Q1: Who can enter the Spin to Win promotion?
The promotion is open to residents of Victoria, New South Wales, or Queensland who are aged 18 years or over. To enter, spend $30 or more in a single transaction at any Ritchies Supermarket or Liquor Store (excluding cigarettes, tobacco products, gift cards, electronic recharge, iTunes, and reduced to clear items), and use your smartphone to scan the QR code in-store on your receipt or play via website.
Q2: How many times can I play Spin to Win each day?
You can play up to two times per calendar day during the promotional period:
Everyone gets one free play per day.
If your first spin doesn’t win, Ritchies Loyalty Members receive a second chance to spin.
Not a Loyalty Member? It’s free and easy to join. Register here: https://loyalty.ritchies.com.au/#/register
Q3: Do I need a Ritchies Loyalty Card to enter?
No, it’s not required for your first daily spin.
However, you’ll only get a second spin if:
Your first spin is a non-winner
You’re a registered Ritchies Loyalty Member
You’ve correctly entered your membership number when prompted
Q4: Can I win more than one prize?
Yes! You can win multiple times, and all your prizes will be saved to your Prize Wallet.
Note: Ritchies vouchers expire 7 days after being won, so don’t let them go to waste.
PRIZES & REDEMPTION
Q5: What kind of prizes can I win?
Prizes include:
Ritchies Vouchers ($5, $10, $20)
Gift cards (Visa, BCF and Mecca)
A full list of available prizes is published in the Terms & Conditions.
Q6: How do I claim and redeem my prize?
Ritchies Vouchers
Your voucher will appear in your Prize Wallet (accessible via the game or the Ritchies App).
Visit your local Ritchies store and do your shopping.
At checkout, open the voucher on your phone and tap Redeem only when you're with the cashier.
Show the screen with the unique code to the cashier – it must be used within 5 minutes.
Screenshots won’t work, and vouchers can’t be redeemed at self-checkouts.
One voucher per transaction. No change given.
Gift Cards (non-Ritchies)
Open your Prize Wallet.
Select the prize and click Redeem.
Choose your preferred Ritchies store for collection.
Your gift card will be ready for collection within 10 working days.
Q7: What happens if I don’t use my prize in time?
Prizes cannot be redeemed after their expiry.
Ritchies Vouchers expire 7 days after winning.
Gift Cards generally expire in 3 years from issue.
Use the countdown timer in your wallet to track time left.
TECHNICAL / OTHER QUESTIONS
Q8: I didn’t receive an SMS – how do I open my Prize Wallet?
Check that your mobile number was entered correctly during registration. To update it:
Tap the current number on the login screen to reset it.
Still having trouble? Email us at [email protected]
Q9: Can I use a desktop or tablet to enter?
Yes. This promotion is designed for smartphones, desktop and tablet, as it relies on mobile features like SMS verification and on-screen voucher redemption.
Q10: Can someone else use my voucher if I send them the code?
No – vouchers are linked to your phone, and codes expire after 5 minutes. Screenshots are not accepted. Only the original, live code from your device will work.
Q11: What does ‘Reduced to Clear’ mean in exclusions?
“Reduced to clear” refers to any item significantly marked down to clear stock (e.g., final markdowns or clearance tags). These items do not count toward the $30 minimum spend.
NEED MORE HELP?
Q12: I entered the wrong Ritchies Card number – can I fix it?
Yes – contact our team at [email protected], and we’ll assist you.
Q13: I still have a question. Who can I talk to?
Our team is here to help.
Email [email protected] or speak with a team member in-store.
Terms & Conditions
1. STANDARD TERMS
1.1 Information on how to enter forms part of these Terms and Conditions. Entry into the promotion is deemed acceptance of these Terms.
1.2 Entry is deemed valid when a participant:
Spends $30 or more in a single transaction at a Ritchies Supermarket or Liquor Store (excluding gift cards, electronic recharge, iTunes, cigarette/tobacco products, and “reduced to clear” items),
Uses a smartphone to scan the QR code either in-store on a qualifying receipt, or enter online and
Enters a valid Australian mobile number and, where applicable, a correct Ritchies Loyalty Membership number.
1.3 “Reduced to Clear” refers to any item marked with clearance pricing, final markdowns, or close-to-expiry labels specifically identified as being cleared from stock.
2. WHO CAN ENTER?
2.1 Entry is open to all residents of Victoria, New South Wales, and Queensland, Australia, who are aged 18 years or over.
3. HOW TO ENTER
3.1 The Ritchies Spin to Win promotion begins at 8:00am AEST on Wednesday 6 August 2025 and ends at 10:30pm AEST on Tuesday 2 September 2025.
3.2 Eligible participants may enter up to two times per calendar day during the promotional period, subject to the following:
All users receive one free spin per day
A second spin is only granted if the first spin does not result in a win, and the user is a registered Ritchies Loyalty Member with a valid membership number entered during entry
3.3 Each entry must be submitted separately and in accordance with these entry requirements.
3.4 Winners will receive instant notifications within the promotion platform and may access their prize via their Prize Wallet.
4. PRIZE WINNERS & REDEMPTION
4.1 Redemption Process – Ritchies Vouchers
Vouchers are accessed through the Prize Wallet on your mobile device
Visit any Ritchies Supermarket or Liquor Store
Open the prize on your phone and tap "Redeem" when you are at the cashier
Show the live screen with the unique code — this will be valid for 5 minutes only
Screenshots will not be accepted
One voucher may be redeemed per transaction
No change is given
Vouchers expire 7 days after issue
If a technical issue or cashier error occurs, customers should immediately notify a Ritchies team member. Ritchies reserves the right to reissue vouchers based on internal verification.
4.2 Redemption Process – Gift Cards (non-Ritchies)
Redeem your prize via the Prize Wallet by selecting a store for collection
Gift cards will be available from the nominated Ritchies store within 10 working days
Only the original winner can collect the prize; ID or verification may be required
4.3 Expiry
Prizes must be redeemed before the expiry date shown
Ritchies vouchers expire after 7 days
Gift cards expire in 3 years from date of issue
Expired or unclaimed prizes are void
5. PRIZE CONDITIONS
Prizes are not transferable, and cannot be exchanged for cash
Winners agree to participate in reasonable media/editorial activities if requested (e.g., interviews, photos), without further compensation
Prize values are correct at time of publishing and include GST
The total prize pool is valued at $80,000 AUD
For any disputes or prize-related issues, contact [email protected] with supporting details. All decisions made by the Promoter are final.
6. UNCLAIMED PRIZE DRAWS
No additional unclaimed prize draws will be held. All prizes must be claimed during the promotional period. The Promoter reserves the right to verify and invalidate any suspicious or ineligible entries.
7. TECHNICAL & LIABILITY TERMS
If an outside event (e.g., natural disaster, technical failure, or vandalism) prevents Ritchies from continuing the promotion, it reserves the right to cancel, suspend, or restart the competition subject to state regulations.
Ritchies accepts no responsibility for:
Lost, misdirected, or late communications
Mobile/internet technical issues
Errors by entrants, cashiers, or third-party platforms
Any personal injury, loss, or damage related to participation in the promotion
8. PRIVACY
By entering the promotion, entrants consent to the collection and use of their personal information for the purposes of this promotion and any related marketing. Personal information will be handled in accordance with the Ritchies Privacy Policy.
9. PRIZE POOL SUMMARY
| Prize description | Week | Qty | Value | Total Value | Expiry |
| Ritchies $5 Gift card | 1 | 2640 | $5.00 | $13,200.00 | 7 days |
| Ritchies $5 Gift card | 2 | 2581 | $5.00 | $12,905.00 | 7 days |
| Ritchies $5 Gift card | 3 | 2586 | $5.00 | $12,930.00 | 7 days |
| Ritchies $5 Gift card | 4 | 2193 | $5.00 | $10,965.00 | 7 days |
| Ritchies $10 Gift card | 1 | 254 | $10.00 | $2,540.00 | 7 days |
| Ritchies $10 Gift card | 2 | 271 | $10.00 | $2,710.00 | 7 days |
| Ritchies $10 Gift card | 3 | 262 | $10.00 | $2,620.00 | 7 days |
| Ritchies $10 Gift card | 4 | 213 | $10.00 | $2,130.00 | 7 days |
| Ritchies $20 Gift card | 1 | 64 | $20.00 | $1,280.00 | 7 days |
| Ritchies $.20 Gift card | 2 | 65 | $20.00 | $1,300.00 | 7 days |
| Ritchies $20 Gift Card | 3 | 65 | $20.00 | $1,300.00 | 7 days |
| Ritcmes $20 Gift card | 4 | 56 | $20.00 | $1,120.00 | 7 days |
| BCF $200 Gift card | 1 | 6 | $200.00 | $1,200.00 | 3 years |
| BCF $200 Gift card | 2 | 6 | $200.00 | $1,200.00 | 3 years |
| BCF $200 Gift card | 3 | 7 | $200.00 | $1,400.00 | 3 years |
| BCF $200 Gift card | 4 | 6 | $200.00 | $1,200.00 | 3 years |
| Visa $200 Gift card | 1 | 4 | $200.00 | $800.00 | 3 years |
| Visa $200 Gift card | 2 | 4 | $200.00 | $800.00 | 3 years |
| Visa $200 Gift card | 3 | 8 | $200.00 | $1,600.00 | 3 years |
| Visa $200 Gift card | 4 | 9 | $200.00 | $1,800.00 | 3 years |
| Mecca $200 Gift card | 1 | 9 | $200.00 | $1,800.00 | 3 years |
| Mecca $200 Gift card | 2 | 10 | $200.00 | $2,000.00 | 3 years |
| Mecca $200 Gift card | 3 | 4 | $200.00 | $800.00 | 3 years |
| Mecca $200 Gift card | 4 | 2 | $200.00 | $400.00 | 3 years |
10. PROMOTER DETAILS
The promoter is Ritchies Stores Pty Ltd,
10/1095 Frankston-Dandenong Road, Carrum Downs, VIC 3201
ABN: 61 005 041 814
NSW Trade Promotion Licence: TP/00114